Returns & Exchanges
At philosophy, we want you to be completely satisfied with your skincare and fragrance experience. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place the products in their original packaging, ensuring all lids are tightly sealed to prevent leakage during transit.
Attach Shipping Label
Print the prepaid return shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund has been processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing