Frequently Asked Questions
Everything you need to know about our products and services.
What is the status of my order?
Once your order has shipped, you will receive a confirmation email with a tracking link. You can also view your order history and status by logging into your account on our website.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you may return products within 30 days of purchase for a full refund, excluding original shipping costs.
Are your beauty products cruelty-free?
We are committed to the safety and quality of our products and we do not conduct animal testing on our finished formulations, nor do we ask others to test on our behalf.
How do I determine which skin care routine is right for me?
Each product page includes detailed information on skin types and benefits. For a personalized recommendation, we suggest taking our online skin diagnostic quiz.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select international territories. Please check our shipping page for a full list of available countries and rates.